Box Office Agent/Cashier
Published on 10/18/2024Medieval Times - Schaumburg, IL
Part TimeFully on-site
Description
Cashiers are responsible for maintaining outstanding customer service by processing ticket sales quickly, accurately and efficiently. Cashiers also safeguard company assets by reconciling retail cash tills.
RESPONSIBILITIES:
- Receives payment for admission ticket sales
- Issues receipts, refunds, credits or change due to customers
- Ensures that each guest receives outstanding service by greeting each guest and providing a friendly environment
- Maintains awareness of all admissions prices and packages as well as all promotions and advertisements
- Resolves customer complaints and communicate customer requests to management as needed
- Accurately and efficiently records all cash and media collected
- Counts money in cash drawers at beginning and end of shift and balances to register sales documents
- Maintains orderly appearance of work area and supplies stocked
- Performs additional duties as assigned
QUALIFICATIONS:
- Ability to process information through computer system
- Ability to count money and make change
- Ability to deal with unpleasant or discourteous guests on occasion
- Ability to read, count, and write to accurately complete all documentation
- Physical ability to stand and/or sit for extended periods
- Physical ability to lift up to 10 lbs.
- Ability to process information through computer system
- Ability to proactively engage guests in making a sale
- Ability to effectively communicate with Management, Team Members and Guests
- Ability to work varied hours/days, including nights, weekends and holidays, as needed
- High school diploma or equivalent
- 1-2 years cashier, retail, or customer service experience
PERKS:
- Two complimentary tickets to the show upon certification in position
- Complimentary tickets on your birthday and during the holiday season
- Opportunities for advancement
- Tuition reimbursement
- Gym reimbursement
- 401 (k) with company match
- Discount on show tickets
- Discounts on Merchandise
- Opportunities to cross train departments
- Fun environment and great company culture
- Teamwork driven
- Flexible hours
About Medieval Times
Not just a job. A culture of chivalry.
Our team members are a valued part of Medieval Times. Together, we are able to make our Castles a bustling destination that engages all who walk through the gates.
Medieval Times is the #1 Dinner Attraction in North America, transporting guests to 11th Century Spain with an epic tournament and feast.
At Medieval Times Dinner & Tournament, more than 2,000 full- and part-time professionals bring the enchanting experience to life.
We have a wide range of needs at each of our nine locations across the United States and one Castle in Canada. Become one of our treasured team members and enjoy a career in an electric environment where you’re supported so you can freely explore your talents.
Location2001 N. Roselle Road, Schaumburg, IL 60195
Websitehttp://medievaltimes.com