Donor Relations Manager

Description

To apply, email your resume and cover letter including how you found the position and your testimony of faith in Jesus Christ to jobs@icr.org.  In the subject line include the title of the position.

About ICR
For over five decades, the Institute for Creation Research has equipped believers with evidence of the Bible's accuracy and authority through scientific research, educational programs, and media presentations, all conducted within a thoroughly biblical framework. For more information go to www.icr.org/discover.
 

Position Overview 
The Donor Relations Manager supports the mission of the Institute for Creation Research (ICR), and Director of Development and Donor Relations by ensuring that donor communications, mailings, and materials are coordinated efficiently and with excellence. This position plays a key role in maintaining donor data integrity within ICR’s CRM, coordinating outgoing mailings and publications. The Manager serves a link between our donors, subscribers, internal teams, and external vendors to ensure that all correspondence reflects ICR’s mission and commitment to stewardship.
 

Key Responsibilities

• Provide ICR’s Donors with friendly, knowledgeable and fast service with a gracious attitude
• Maintain accurate donor records, gift histories, and engagement tracking within RE NXT
• Assist with data entry, updates, and reporting
• Generate donor reports and provide data insights to support fundraising strategies
  Preparation and mailing of donor receipts, appeal letters, and promotional materials
• Coordinate with team members to ensure timely and accurate distribution of donor communications
• Work to maintain supplies on hand for future communications
• Track production schedules and delivery timelines
• Support Donor Relations events and campaigns
• Communicate effectively with guests, other team members, and volunteers
• Contribute to a positive work environment
• Other duties as assigned
   

Requirement

Qualifications

• Demonstrated proficiency in Blackbaud Raiser’s Edge NXT
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Strong written and verbal communication skills
• Dependable, resourceful, and proactive problem solver
• Highly organized with excellent attention to detail and follow-through
• Effective relationship management and collaboration abilities
• Capable of managing multiple projects and meeting deadlines in fast-paced environments
• Committed to confidentiality and data accuracy in donor-related tasks
• Demonstrates personal integrity and responsibility
• Maintains a professional appearance and adheres to dress code standards
• Familiar with ICR resources, products, and current exhibits
• Contributes to data-driven decision-making through team collaboration
• Personable, friendly, and hospitable demeanor; resilient and solution-oriented
   

Job Requirements

• Agreement with ICR’s core principles and mission.
• A written testimony of salvation and faith in Jesus Christ.